Be sure to dig through your spam and trash folders, as well. Shipping confirmations from unknown senders can sometimes end up in one of these mailboxes by mistake. [1] X Research source Once you get your shipping confirmation, save it to your archives. It’s useful to have your transaction history on file in case your package never arrives, or a dispute arises between you and the seller.
Your tracking number may be listed under a heading that says something like “Track This Order” or “Track Your Package. ” Be aware that you won’t receive a tracking number until the order has actually shipped. If your order is still being processed or there’s a separate handling period, you won’t be able to track it until it’s in the mail. [3] X Research source
If you’re having trouble locating your tracking number, look for the tell-tale blue underlined text. One of these links is most likely your tracking info. [5] X Research source Anytime you want to get an update on the status of your shipment, all you have to do is go back to your email and open the link again.
Make sure you only copy the tracking number itself. If you highlight any of the surrounding text by mistake, you won’t be entering a valid number.
The number for UPS customer service is 1-800-742-5877. For international shipping, call 1-800-782-7892. [7] X Research source You can reach FedEx’s customer service department by dialing 1-800-463-3339. [8] X Research source To speak to someone from USPS, call 1-800-222-1811. [9] X Research source
Be prepared to supply a few pieces of personal information to help the representative bring up your shipment. They may ask for your name, phone number, or email address, or the exact details of your order. Don’t forget to write your tracking number down so you’ll have it on hand for future reference.
Calling customer service for your tracking info needs can be useful in situations where you don’t have immediate access to a computer or mobile device.
It may be a good idea to jot down your tracking number on a separate piece of paper in case you lose the original email confirmation.
If you’re not sure how to get to the company’s website, run a quick search for them by name. They should be the first link that pops up. On certain search engines, like Google, it’s even possible to enter your tracking number directly under the company’s link in the search results! In the US, FedEx, UPS, and the United States Postal Service are the most common delivery services used to ship packages commercially.
You’ll also be able to choose your preferred language if more than one is spoken where you live. Most of the major delivery services handle shipments all over the world, so you should have no problem tracking a shipment no matter where you’re located.
On the UPS website, a tracking form appears in the “Quick Start” menu as soon as you pull up the main page. [14] X Research source
On most websites, it’s possible to look up 20-30 tracking numbers at once. [16] X Research source If no results are produced or you get an error message, double check that the number you provided was correct.
