If you think the screen underneath the protector is also cracked, don’t remove the protector, as it might lift glass away from the phone and prevent you from getting additional use out of it. [1] X Research source
If you have an iPhone with Siri enabled and can’t use your screen, you can use Siri to help you make a backup to your computer. If you have an Android and the touch digitizer works but the screen doesn’t, you can try connecting the phone to a TV or monitor with an HDMI adapter, which will mirror the screen. You can then mimic the movements on the Android’s screen to open backup settings on your TV. [2] X Research source
If you have an iPhone with Siri enabled and can’t use your screen, you can use Siri to help you make a backup to your computer. If you have an Android and the touch digitizer works but the screen doesn’t, you can try connecting the phone to a TV or monitor with an HDMI adapter, which will mirror the screen. You can then mimic the movements on the Android’s screen to open backup settings on your TV. [2] X Research source
Sometimes your warranty will be through the phone’s manufacturer, such as Apple. Other times it will be through the store from which you bought the phone or your mobile provider.
Going to an authorized service provider ensures that repairs won’t affect your manufacturer’s warranty. If there are no authorized service providers for your model, contact a reputable repair shop for an out-of-warranty repair. Just be aware that screen repairs performed by unaffiliated repair shops may impact your factory warranty.
The steps to replace a phone screen is different for each phone. There is no one-size-fits-all fix for replacing screens, even if you find “easy guides” on the web. [5] X Expert Source Linh LeCertified Mobile Repair Specialist Expert Interview. 10 February 2022.
Compare the price of a new screen assembly and tools with a quote from a service provider. For example, the iPhone Pro 12 Max screen assembly costs about as much as an entire out-of-warranty repair from Apple. Now think about buying tools, spending hours on replacing the screen, and then finding out you can no longer unlock your iPhone. Suddenly Apple’s repair prices sound a lot better! Check the comments on the iFixIt guides—you’ll often find (especially with iPhones) that following tutorials exactly brings up other problems, including broken Face ID and non-working cameras. Not because the guides aren’t helpful, but because it’s hard to do these repairs if you’re not an expert.
Be really careful—using a glass polish kit will usually get rid of scratches, but it can make the glass thinner, thus more vulnerable to breaking. [8] X Research source It can also remove the oleophobic coating that makes your screen fingerproof-resistant.
Squeeze a dollop of toothpaste onto the tip of a Q-Tip or soft cloth. Toothpaste, not toothpaste gel. Gently rub the scratched area with slow, circular movements. Don’t apply too much pressure. When finished, dampen a lint-free cloth with a very small amount of water, and wipe away the toothpaste.
A stuck pixel appears as a red, green, or blue dot that’s highly visible against any solid color background, including one that’s black. Dead pixels are black, thus not visible against a black background. Stuck pixels can be fixed, but dead pixels might not be repairable.
You might need to run the tool several times to clear up the stuck pixel(s).
You might need to run the tool several times to clear up the stuck pixel(s).
If you have a stylus made for use with a tablet or other screen, grab that. If not, find another blunt, narrow object, such as a pen. Wrap end of the tool several times with a soft, lint-free cloth. Some people report success with a hot cloth, too—just make sure that if you are able to heat the cloth, it’s not soaking wet. Gently massage the pixel with your tool for about 10 seconds. Turn the screen off, wait a few seconds, and then turn it back on. Keep massaging the pixel. You can also try gently tapping the area with your tool. Repeat these steps a few times until the pixel is restored.