If you instead see a white Turn off button here, you’re already signed in. To ensure that you’re synchronizing your data from Google Chrome on your current computer, skip ahead to the last step in this method.
Click ⋮ in the top-right corner. Click Settings in the drop-down menu. Click Sync near the top of the page. Make sure the “Sync everything” switch is blue; if it isn’t, click it once to turn on Google Chrome Sync for your browser.
On Android, you’ll instead tap ⋮ in the top-right corner of the screen. Tapping it prompts a drop-down menu.
If you instead see your name and the email address you want to use at the top of the page, you’re signed into Chrome. You can check your Sync settings by skipping ahead to the last step in this method.
If you don’t have an email address listed here, enter the email address and password for the account you want to use when prompted.
Skip this step if you had to sign into your Google Account manually.
Tap ⋯ (iPhone) or ⋮ (Android). Tap Settings in the menu. Tap your name and email at the top of the page. Tap Sync near the top of the page. Tap the white “Sync everything” switch (if the switch is blue, Google Chrome Sync is enabled).
This error is common for school or work email addresses.
If you don’t have access to the administrator account, you’ll need to ask your system administrator to sign you in.
You’ll instead click G Suite here if you’re using a G Suite for Education account.
This account is different than the administrator account you’re currently on. If you want to turn on Google Chrome Sync for everyone in your group, just click On for everyone and click Save. You can then turn on Google Chrome sync.
