If you’re signed in on the wrong profile, press X, select Yes and press A, and then press X and select the profile you want to use.

If you have a code to download the game, you’ll instead select Change Payment Options and press A, select Redeem Code and press A, and enter your code. If you don’t have any payment options available, you must first add a card or a PayPal account.

You can turn of your Xbox 360 at any time to pause the download. It will resume when you restart your console, provided that the account that’s signed in is the one on which you purchased the game.

You can turn of your Xbox 360 at any time to pause the download. It will resume when you restart your console, provided that the account that’s signed in is the one on which you purchased the game.

If you’re signed into the wrong account, scroll up to your account icon and press A, then select the account you need and press A again.

If you don’t see the game you want, it isn’t backwards-compatible with the Xbox One.

If you don’t have a payment option available, you’ll have to add your credit, debit, or PayPal information first. You cannot redeem Xbox 360 codes on an Xbox One.

If you turn off your Xbox One, your download will pause. Simply turn your Xbox One back on to restart the download.

If you’re trying to redeem a code, you can’t do so from the Xbox website. Try downloading the game on your Xbox 360 instead.

If the game has an Xbox One version as well, make sure you click the game with the green and white “Xbox 360” bar across the top of the case.

You may be prompted to sign in at this point. If so, enter the email address and password you use for your Xbox LIVE account. If you sign in and you’re told to verify your account, do the following: click Email, type in your secondary email address and click Send code, open your secondary email address, open the email from “Microsoft account team” and review the number next to “Security code”, type the number into the text field on the verification page, and click Verify.

If you don’t have a card associated with your Xbox LIVE account, you’ll first have to enter your credit or debit card’s information.

If you’re signed in on the wrong profile, press X, select Yes and press A, and then press X and select the profile you want to use.

You can turn of your Xbox 360 at any time to pause the download. It will resume when you restart your console, provided that the account that’s signed in is the one on which you purchased the game.

You can turn of your Xbox 360 at any time to pause the download. It will resume when you restart your console, provided that the account that’s signed in is the one on which you purchased the game.

You can turn of your Xbox 360 at any time to pause the download. It will resume when you restart your console, provided that the account that’s signed in is the one on which you purchased the game.